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Health Insurance-- An Experience E-mail
The issue is not that the rules are complicated, but that most people are unaware of it, including Germans, but more importantly they do not inform us clearly when we sign up with them, citing language as a problem!!! Be it insurance or Handy (mobile phone), contract, House Contract, etc. - it is the same!!!

Part 1:

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When I was a student at Darmstadt, I was insured with AOK Hessen for almost 4 years. When my student status was over, AOK sent me a mail saying they are "canceling" my insurance because I am no more a student and my current insurance was only valid as long as I was a student. I could continue, they said, either by paying an increased (doubled) insurance or cancel the insurance altogether, and inform them when I get a job if I wish to be insured with them again. I naturally chose the second option, and they "cancelled" my insurance ("Abmeldung").

 

I then took a private insurance for exactly 1 year paying approxly EUR 37 per month (compared to the EUR 55 per month I was paying for AOK as a student). During this time I was neither a student nor was employed (though I was on job-search visa).

 

Part 2:

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I got a job near Boeblingen (in Baden-Wuerttemberg) and had to get a public insurance. My company recommended IKK-Direkt, which charges less (12% of your gross income / Brutto) compared to AOK (14.5%) or TK (13.5%). But when I applied, I was told that I was still insured with AOK. Hey wait!!! Did AOK not tell me they have "cancelled" my insurance and did I not have a 2nd insurance (private) after that "cancellation"?

 

Hmm, I contacted AOK Darmstadt, who said that I was not actually "cancelled" ("Kuendigung"), but only "de-registered" ("Abmeldung"). Hell I knew the difference. It seems that these two things are different, and to cancel insurance in Germany you must actually cancel it!!!! (Kuendigung). And I thought that when u stops paying for insurance and they inform you that you are no more insured by them, your insurance had been cancelled!!!

 

What happened was this. AOK "de-registered" me as I was no more a student, but did not "cancel" my insurance, and was lying in wait till I got a job whence I must have a public insurance. Till that period, they made sure they did not lose me as a customer, but without covering me with their insurance!!!

 

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OK fine. I contacted my local AOK office at Boeblingen and they said I must first "re-register" with them before I can "cancel" my insurance with AOK. Cool...I will get re-registered and cancel it soon so I may get the cheaper insurance with IKK-Direkt...it can't be simpler!!!

 

Part 3:

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I shifted my job to Nuernberg (Bayern). Now that I had insurance with AOK for 3 months, I wanted to "cancel" it for good. When I called them, I was told that I had a "Bindung" - obligation to have the insurance for 18 months and can not cancel it within this period. So what? I have been having an AOK insurance for 6 years now (first as a student for 4 years, then the "de-registered" phase when I was technically a member of AOK and then the last 3 months as an employee). The answer I got was astounding. They said I am now insured with AOK Baden-Wuerttemberg and so only these 3 months when I was insured by them counted. All the 4 years when I was with AOK in Darmstadt was with AOK Hessen which is different from AOK BW, meaning that 4-year period did not count for my current insurance.

 

And at the time I registered with AOK BW, all I wanted was just getting back to AOK so I can cancel it shortly as the rules demand so I may shift to a new insurance!!! Meaning, I wanted to get with AOK Hessen.

 

But I was told this was not possible as I do not live in Hessen any more but in BW and so I must get with AOK BW. So I accepted it. And a new obligatory 18-month period started.

 

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But what is shocking is that now AOK BW says that even though I live in Bayern, I can still continue to have insurance with AOK BW. Which is exactly the opposite of what they told me 3 months back when I had to "re-register" with AOK!!!

 

3 months back I could not continue with AOK Hessen as I did not live in Hessen any more. 3 months later - now - even though I do not live in BW, I can of course continue with AOK BW!!!

 

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I told them it was unfair that they do this, and when they quoted rules, I told them they must have informed me 3 months earlier, especially as I had informed them I was getting insured with AOK only because of rules, and I had no other option. Now they say, "Oh sorry if we had known it, we could have let you continue with AOK Hessen..."

 

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The issue again is NOT that I am crying foul or there are rules. Rather, we must be aware of them. And if this happens some one like me who speakes fluent German and has been here for 6 years, imagine the situation of those others who neither speak German nor have lived here long enough!!!

 

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Just please be aware. It saves you lots of trouble!!!!

 

 
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